There are a few reasons you might want to switch your Lifeline provider. Maybe you’re not happy with your current service, or you’re moving to a new area and need to find a provider in your new location.
The Lifeline Program provides discounts on telephone and internet services to low-income Americans. To receive the Lifeline benefit, customers must first find a provider that participates in the program. Customers can then transfer their Lifeline benefits to a new provider every sixty (60) days for telephone service and once every twelve (12) months for internet service.
Customers can transfer their Lifeline benefit earlier if any of the following circumstances apply: they move to a new address; the company no longer provides Lifeline service; or the company incurred late fees that were larger than the customer’s monthly out-of-pocket service costs.
Your Lifeline Benefit: How to Transfer It
The process of transferring your Lifeline benefit to another provider is relatively simple and straightforward. However, there are a few things to keep in mind when making the decision to switch providers. One of the most important things to consider is whether or not the new company offers the same or similar services as your current provider.
Contact a different Lifeline provider and request that they transfer your benefit to them if you want to change your provider.
The new provider will request for the information below:
- Name
- Date of birth
- Last four digits of your Social Security number
- Address
- Phone number
- Your consent (verbal or written)
Whatever the reason, you can always switch providers to get the service that best meets your needs.
Here’s how:
- You’ll need to find out if there are any other Lifeline providers in your area. You can do this by visiting the Lifeline website and entering your Zip code.
- Once you’ve found a few providers in your area, you can start researching them to see which one is the best fit for you. You’ll want to look at things like pricing, coverage, and available features.
- When you’ve decided on a provider, get in touch with them to set up a service. Usually, they’ll ask for some fundamental information, such as your name and address etc.
- Once your new service is set up, you can cancel your old service. Be sure to follow any instructions from your new provider to avoid any service interruptions.
Switching your Lifeline provider is a pretty straightforward process, and it can be a great way to get the service that best meets your needs.